professionalism in business

The skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well- Professionalism is commonly understood as an individual's adherence to a set of standards, code of conduct or collection of qualities that characterize accepted practice within a particular area of activity 

The eight core characteristics of professionalism are Competence, Knowledge, Conscientiousness, Integrity, Respect, Emotional Intelligence, Appropriateness, and Confidence. By finding ways to strengthen each of these attributes, you can become confident to act professionally wherever you find yourself working. 


  • A Neat Appearance.  

  • Proper Demeanor (in Person and Online)  

  • Reliable 

  • Competent 

  • Communicator 

  • Good Phone Etiquette 

  • Poised 

  • Ethical 

In the working world, your professionalism encompasses how you carry yourself, your attitude, and how you communicate with others. Being professional can ensure a positive first impression, successful interpersonal relationships, and a lasting reputation within your organization and industry. 


  • civility. 

  • expertise. 

  • rectitude. 

  • respectability. 

  • competence. 

  • probity. 

  • steadiness. 

  • thoroughness. 



  • Appearance. It is one element of professionalism. 

  • Behavior and Attitude. Professionalism also means behaving appropriately on the job and maintaining a positive attitude. 

  • Competence. 

  • Accountability. 

  • Integrity. 

How do you show professionalism? 

  1. Be productive. Use your time productively at work. 

  1. Develop a professional image. 

  1. Take the initiative. 

  1. Maintain effective work habits. 

  1. Manage your time efficiently. 

  1. Demonstrate integrity. 

  1. Provide excellence. 

  1. Be a problem-solver. 

Examples of professional behavior include, but are not limited to: Showing compassion for others; responding appropriately to the emotional response of patients and family members; demonstrating respect for others; demonstrating a calm, compassionate, and helpful demeanor toward those in need; being supportive 

Elements of professionalism:  







respect for others 



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